I just bought this watch, and it looks nice but it's impossible to get it to turn ON, when i press down the button, it just does nothing, and when i plug the watch to a computer it is recognized and charges, but when i unplug it i can't start it, do you have an explanation ? [ANKAKA REPLIED] Please email firstname.lastname@example.org and include the order number with your inquiry.
Hi there, I have recently bought a watch similar to this, and I just have an enquiry that was not covered by the manual received, that I was hoping you may be able to answer for me.. As supplier is non-responsive. The basic video recording features work fine, fully charged and not an issue. However the clock feature(analog) does not.. I guess my question is, do these type of watch's run x2 batteries? 1 for the analog clock as per regular watches and 1 rechargeable battery for the video recording features? Or does this watch just suck.....? Thank you for any assistance [ANKAKA REPLIED] Please email email@example.com and include the order number with your inquiry.
Kindly letme know that how much this watch record time in 8 GB memory card. And what is good resolution for recording in this watch. [ANKAKA REPLIED] The item takes 1-2 hours.
I've had this watch for a few years now and it's great, but is there any way I can replace the batteries? The watch battery is dead and the camera battery won't hold a charge. [ANKAKA REPLIED] Please email firstname.lastname@example.org and include the order number with your inquiry.
hi when i connect it to the computer that is fine it comes up with removable disc f it asks me to format i do this and is stops and says read only file turned on there is any way of changing this [ANKAKA REPLIED]Please reset your item and try it again or email us email@example.com and include the order number with your inquiry.
Sorry,there is a problem. The watch could operate well in the past. but now when i push the button , the blue light doesn't occur. and all of functions of the watch are not able to be used. strangely,when i connect my watch to my pc though usb, the blue and red light flash. [ANKAKA REPLIED] Please email firstname.lastname@example.org and include the order number with your inquiry.
Can I order this watch & pay COD and please let me know that for how much time this watch can record the videos and when battery life will stop working from where i can buy and repair this watch in Delhi, India. Please let me know on mail or call me +919899477099 [ANKAKA REPLIED]We have this item in stock but no branch in India, please order from our website directly. It can record video for 115 minutes and the battery life is up to 3 years. More information please email us to email@example.com and include the item number with your inquiry.
A have this problem: I can't download files on PC. When I plug in watch into USB slot, I see next files: pmp_usb, time, winmap_metadata.dat and winmap_metadata.idx. I filmed 16 files but no one is on the list. In "property" a can see that there is 16 filmed files and that they occupy 1,6 GB, but a can't see them and do not have any aproach to them allthough ttey are obviousliy in the memory of the watch. Please, give me instructions or some more usefull user manual for this product. Thanks! [ANKAKA REPLY]Please send email to firstname.lastname@example.org for information.
what about warranty period? what are covered by warranty? does it mean i have to pay shipment for defective product?[ANKAKA REPLIED]We provide 12 Month Warranty: http://support.ankaka.com/faq/12-month-warranty/
How can i change the video resulation ? It's recording at 640*480.[ANKAKA REPLIED]Please email email@example.com and include your order number.
bought this watch when power button is pressed red light blinks about 6 times and goes of f is notice nothing happens after is this how it should work?[ANKAKA REPLIED]Please contact firstname.lastname@example.org and include your order number.
Hi, I got my watch 2 days ago. I cannot set the time stamped on the video and camera to the actual time the video was recorded. Also, I want to ask about the usefulness of the compass part of the watch.[ANKAKA REPLIED] Please email email@example.com and include the order number with your inquiry.
how to watch the video and the pics that i took? [ANKAKA REPLIED] Please email firstname.lastname@example.org and include the order number with your inquiry.
I want to buy this watch, so could you please tell me how I can get it? I am from Cambodia (Phnom Penh).[ANKAKA REPLIED]Please directly order online.
I want to buy this watch and I don't have PayPal, so could I buy by visa? And how can I get it if I am in Phnom Penh (Cambodia).[ANKAKA REPLIED]How to pay: http://www.ankaka.com/page.html?id=19
Charging problum of spy digital video watch (china) [ANKAKA REPLIED] Please email email@example.com and include the order number with your inquiry.
I received the watch a few days ago. - good quality, nothing missing, easy to use/apply, good quality of images/videos. Conclusion: Fast delivery, you get what you pay for. Therefore: recommendable Source. Thank you [ANKAKA REPLIED]Look forward to your order in the future.
hi I connect the watch to my computer via USB and nothing happing plz how do I get to open and download the photo's and video..ive watch many you tube video's to try work it out but no joy so far ty....[ANKAKA REPLIED]Please contact firstname.lastname@example.org and include your order number.
How can I get this o'clock? I am now in Turkey [ANKAKA REPLY]Please go to the below link to place order. We ship globally. http://www.ankaka.com/waterproof-20mp-30fps-high-definition-1280x960-spy-fashion-watch-digital-video-recorder-with-hidden-camera-8gb_p46357.html
how to send to indonesia [ANKAKA REPLY]Air Mail takes 15-60 days and Express like DHL takes 3-7 days.
When i charge my watch i see a red color flashing and i have left it like that for a while, how am i suppose to know when its done charging? [ANKAKA REPLIED] Please email email@example.com and include the order number with your inquiry.
How can i change the video and photo resolution? Is that possible?[ANKAKA REPLIED] The resolution can not be adjusted.
How can i change the video resulation ? It's recording at 640*480.[ANKAKA REPLIED]Please email firstname.lastname@example.org and inlcude your order number.
I've been trying to get this to record but all i get is audio files and pictures... if you can please help me out with this thing [ANKAKA REPLIED]Please email email@example.com and include your order number.
I bought my watch recently but when I record video, it only records video for 2 minutes and stops recording by itself. You mentioned it is possible to record for 70 minutes for 8GB. Also, if I press record and I forgot of stop the recording, will it automatically save the video file before the battery runs out? Please advise.[ANKAKA REPLIED]Please email firstname.lastname@example.org and include your order number.
this watch is awesome,,, i got it and it looks perfect, i bought it in 2011. and i am using it untill now, no errors no problems.. thanks ankaka for this item :))
I just received this watch in the mail. I charged the battery for four hours. Still, nothing happens when I push the button to turn the camera/video recorder on. No lights, nothing. Any help is appreciated.[ANKAKA REPLIED]Please email email@example.com and include your order number.
can I add this watch to my order to come all together [ANKAKA REPLIED]Please email firstname.lastname@example.org for order change.
Hello, I purchased this spy watch from your parent company lightinthe box.com in 2010. I now have a purpose for this spy watch besides the novelty aspect of it and I lost the instructions. Lightinthebox.com no longer carries this product. Can you guys possibly email instructions on how to charge this thing? [ANKAKA REPLIED]We don't have any parent company. Please provide your order number with inquiry.
helo', i am from israel when i conect my wathc to the computer i always get this messege: "usb device not recognized" what can i do to see my photos and video thanks [ANKAKA REPLIED] Please email email@example.com and include the order number with your inquiry.
Can someone help me i lost CD and i need to download driver somewhere and i dont know where...?[ANKAKA REPLIED]Please kindly notice that driver installation is not necessary for windows system above Windows 98.
How much is this watch and were can I buy it? Also, will the watch tell time after the video battery dies? How do you recharge the battery?[ANKAKA REPLIED]We are delighted to let you know that the unit price of this item is $21.59, you can make your order directly on our website, we offer worldwide shippping. Also, the watch won't keep telling time after the battery dies. You can charger the battery by connecting it to computer. Here is our order guide: http://www.ankaka.com/page.html?id=24 Wish you a nice shopping at ankaka.
How do I reset the time for the overlay time stamps? Need to support proof of when it was taken.[ANKAKA REPLIED]There will be a programme which can help set the time on your own. You just need to following the steps below: 1 Connecting the watch to the computer; 2 Open WriteTime.exe program; 3 Click Start Update" button; 4 Click "OK" buttonshow when it shows "West Tower system time update is complete"; 5 Cut the USB connection; 6 When turned on again, the local system time is automatically set to the same time with the computer.
Hi, does this watch have swivel camera? If not, do you have one with swivel camera taking video in any position? [ANKAKA REPLIED]Sorry to let you know that this product doesn't have a swivel camera, we recommend you the one in the following link: http://www.ankaka.com/ip-surveillance-camera-with-angle-control-and-motion-detection-nightvision_p9.html There are also some other similar products in the following link: http://www.ankaka.com/Wholesale-security-cameras_c10089
mine didnt come with disc do i need it? [ANKAKA REPLIED]Please email firstname.lastname@example.org and include the order number with your inquiry.
Hello, I recently purchased this watch. I can only get the watch to run on a computer that runs windows xp. My computer runs on windows 7 so I can't see my videos. I have the disc that came in the box with the watch but it is in Japinese or Chinises. Can you help me figure this out? [ANKAKA REPLIED]Please contact email@example.com and include your order number.We will help you solve the issue.
is there a sample video recorded by the watch available? Thanks [ANKAKA REPLIED]We will post a sample video on our site soon.
When i connect it to my computer (windows 7 64 bit) it only appears a .wav file on the video files, only sound, no image. Can I fix it? or is it broken? [ANKAKA REPLIED]Please contact firstname.lastname@example.org and include your order number.
My watch takes pictures just fine, and records video too. When I play the video, it freezes through the duration of the video. Is there a way to fix this problem? Please help! [ANKAKA REPLIED]Please email email@example.com and include your order number.
Hi got this watch today and when I try to bend on my hand first time belt break from head like from near watch now what should I do ? Can u replace for me ? Thanks [ANKAKA REPLIED]Please contact firstname.lastname@example.org for the watch band replacement and include your order number.
Would I be able to purchase extra microfone and USB jack waterprrof covers foir this watch? [ANKAKA REPLIED]If possible, you can place order for another product on our site. Then we can send the microphone cover and waterproof cover with your order together.
Does this work with window 7 64 bit? [ANKAKA REPLIED]Yes. It can work with windows 7 64 bit.
I purchased two of your Waterproof 2.0MP 30fps High Definition 1280x960 Spy Fashion Watch Digital Video Recorder with Hidden Camera - 8GB It came with a tiny disk that does not work on any computer, I need the drivers, I cannot set the time on recording. Can you please help me.... I tried everything. [ANKAKA REPLIED]Pls email at email@example.com with your order number. Thanks.
Hey i just bought this watch and it works amazingly. I have to ask, is there any way to delete videos from the watch itself? [ANKAKA REPLIED]You only can detele videos on computer via USB cable.
Can anyone tell me how to set/reset date shown on pictures?? Other than that all else appears ok... Sam [ANKAKA REPLIED]The video recorder provides the function to display the video record time in video file, you can set time and the time display or not according to actual needs; the time display format: year.month.Day Hours:minutes:seconds, setup timesare as follows: a. Turn off the camera-->to connect the computer-->open the removable disk-->click the right mouse button on blank space of the root directory of the device-->move the cursor on "new" option of the pop-up menu-->select"text document"-->named "time" to the text ducument, need to pay attention to its extension name is ".txt"-->completion of setting up time file; you can set up in accordance with the above steps on your desktop, other disk partition, under the other folder and then copy to a removable disk root directory.
i ordered a watch from you guys about 9 months ago and i cant take pictures/video because the button is not having a good connection in the housing and i was wondering if there is anything you can do.i do not know if i still have my order form.thanks [ANKAKA REPLIED]Please let us know your order number and send the problem details to our email address firstname.lastname@example.org. We will solve the problem for your soon.
I have a problem, when i am trying to turn it on it starts blinking and than stops, but it is not in a video mode. I think maybe the battery is run off, but i am charging it almost all day and it still doesnt work? [ANKAKA REPLIED]Pls email your order number and product problem details to email@example.com. We will fix the problem for you soon.
I like to buy this 8G DVR watch . but want to know what's the maximum continuous recordable time? Since it's 1280x960 high resolution, I am afraid I can't record up to 115 Minutes(when full charged). Please clarify. Thanks [ANKAKA REPLIED]It supports about 70 minutes recording time after being fully charged.
Hi, i've bought a watch but when i connect to my pc it only shows the watch as a removable disc. I've installed the driver as told in the manual. I can't see any of the folders _rec or 100media. Has anyone have a solution? [ANKAKA REPLIED]There might be something wrong with the driver. Pls email firstname.lastname@example.org for the compatible driver and include your order number.
Hi, I've bought this watch from a reseller of ankaka. I've lost the driver CD. Can you help me with the drivers for windows 5? Thank you in advance for your help and I wish you many good businesses in 2012. Kind regards Geoffrey [ANKAKA REPLIED]Pls email email@example.com for the drivers and include your order number.
Is that correct that this watch is not USB 2.0 compatible and also not with Windows 7 thx for a response kind regards [ANKAKA REPLIED]It comes with USB2.0 port and supports Wins 7 OS.
do you have available battery for spy watch cam?how much? and how do i change the battery? [ANKAKA REPLIED]The battery is pre-installed and rechargeable. You don't need to change the battery.
my computer cant read my watch tried xp, me,windows7 noting works plz help [ANKAKA REPLIED]Pls install the driver in the disc first.
Hi, I really need help, I am having difficulties opening the USb bit on the watch, how do you do it?? Thanks in advance [ANKAKA REPLIED]Please turn around the nuts aside and you can see the USB ports.
hello, i am just buy your watch and i need you to send me by mail copy of the manual of the watch with all details please best regardes ali hassan [ANKAKA REPLIED]Pls email firstname.lastname@example.org for the e-manual. Please include your order number.
Hi I have a question. What happens when this watch will be kept (digital watch video) underwater for about 1.5 meters deep in sea water but without a closed microphone? Then ready for loading of dry and not under water? Will the record destroyed? Will watch destroyed? Or how long it will be completely destroyed notes of this underwater? Thanks for the info :-) [ANKAKA REPLIED]The watch will be damaged if you place it under water for a long time. Pls try to avoid to operate it under water for more than 5mins.
Hello i bought this watch but i have one problem it records on 640x480 resolution instead of 1280x960 is any way to change the resolution? [ANKAKA REPLIED]The pre-installed video record resolution is 1280x960. Pls email email@example.com for a replacement if yours is 640x480.
Hi I recently purchased the 8GB Spy Watch. I can get it to take pictures and audio but can't figure out how to get it to take video which is the whole reason I purchased this watch!!! If you could give me a more thorough instruction on how to take video it would be greatly appreciated and you would make a happy customer rather then a disgruntled one. [ANKAKA REPLIED]When it turns on,please press the operation key for two seconds,it will be at the status of taking video.At this status,the red light shines. Pls email firstname.lastname@example.org with your order # for the English manual.
I bought the watch but when I plug it into your computer is not detecting the clock What should I do? I'd love an answer thanks. [ANKAKA REPLIED]Pls install the driver in the disk first.
Hi. My watch does not turn on. There is no red light. I charged it over night. How can I start the recording? I watched the videos nothing has been working. [ANKAKA REPLIED]Pls connect the watch to a PC, then it'll charge by itself. The red light shines slowly when charging. If it refuses to work, pls make a short video and send it to email@example.com for solution.
hi, i just bought this watch the photos seem to work fine but the camcorder does not seem to record after the light flashes three times> please help> thanks [ANKAKA REPLIED]You need to install the driver in the disk attached first.
I bought this watch and installed the driver on my PC. The playback video recording is split diagonally by a line - the left side of the picture is displayed on the right hand side of the screen, and the right side of the picture is displayed on the left hand side. The supplier hasn`nt responded as yet to my problem. Does anyone know the manufacturer details so I can try them for a solution? [ANKAKA REPLIED]Pls make some photos and sent them to firstname.lastname@example.org for solution.Pleaes include your order number with the inquiry.
My watch arrived yesterday & it was great out the box, just needed a downloadable manual if possible & help with fixing the time stamp for my pics & video... Should I record & use this in court the time stamp will be crucial. [ANKAKA REPLIED]There is time setting instruction in the disc attached to this watch. Please kindly follow the instruction.
When i plug into my computer Noting happened. I have tried to choose other usb port but still noting. later, I found the problem. It was my Bluetooth USB keybord. When i Put this Usb To the back siite from my computer and the camera usb at the front . It will works :) So the problem has been fixed. I'd like to share my experiences with all ankaka customers.Also, ankaka's price is the lowest on the internet.
I just got my watch and have no idea how to download the files. I have connected the usb cable, but the watch is not detected. Do I have to follow any specific procedures? [ANKAKA REPLIED]Please email email@example.com with your order # for solution. Tks!
I just got one of these. When i connect the watch to the pc with the usb cable, the computer does not recognize the removable disk! HELP! [ANKAKA REPLIED] Please email firstname.lastname@example.org and provide more information we will help you resolve the issue. Tks!
how to reset my watch ? [ANKAKA REPLIED]Pls refer to the manual attached to recover it to the factory state. TKS!
Hi, thank you fo this geat product. How can I adjust the watch time, hours and miutes ? thank you for hep [ANKAKA REPLIED]Please refer to the video instruction. Thanks.
I Just bought the spy watch DR-708 from a greek seller and canot fix the time of the watch there are no instructions. Please informe how to fix the time. Thanks! [ANKAKA REPLIED]Pls email email@example.com with your order #, then we will attach you an electronic manual. Tks!
The quality of recording video is very bad - it's terrible. Resolution and lighting disaster. Microphone too low and quite. I don't like this вуаусе watch. [ANKAKA REPLIED]The video of this watch is adjustable. Please contact firstname.lastname@example.org to show us your sample video and we will guide you how to adjust the watch.
how long is continuous video recording? over an hour? [ANKAKA REPLIED:] It has 8G. So as long as you has free space, it can keep on recording.
My watch just arrived. Do I need to charge, how long does it take to fully charge and how can I know if it is full charge? [ANKAKA REPLIED]You can charge it using the charger included. The light color will change after fully charge.
hello, when I plug the PC clock, the PC did not detect anything and I can not get the videos, because I do not detect the pc clock? [ANKAKA REPLIED]Please email email@example.com and provide more information we will help you resolve the issue.
I can't change the time in anyway? [ANKAKA REPLIED]: There are two ways to reset the time. One is to follow the instructions on the manual attached to you; the other one is to reset by hands. (Drag the middle right button out with slight power; then turn it round and adjust the time you need.)
Watch just arrived in the mail, working well so far. Is there a way to change the time stamp in the pictures/video, also, does the compass ring around the clock face do anything besides click when I turn it? Thanks. [ANKAKA REPLIED]Please contact firstname.lastname@example.org for product question and please view the instruction video for more detail.Thanks for your inquiry.
how much is this waterproof watch and how can i buy. [ANKAKA REPLIED] We have listed the price for different quantities. Please follow our order guide for purchasing. Thanks for your inquiry.
Can the battery be charged or do I have to replace the battery and if so where do I get the battery [ANKAKA REPLIED] This battery is chargable. Thanks for your inquiry.
is there any place to download for mac, the disc that comes with the watch is not working. [ANKAKA REPLIED] Please contact our customer service and state your order number. We will send you the software you need. Thanks for your inquiry.
Hi, Do you have any sample movie which recorded by this watch? Thanks. [ANKAKA REPLIED] We will upload a sample movie as soon as possible. Thanks for your inquiry.
Does this product have any additional slot or card for micro SD, and what is the transfer rate from watch to pc ( i mean USB transfer rate ) [ANKAKA REPLIED]The current one we doesn't have slot for micro SD. The waterproof function will be impaired if with slot design. This watch is with USB 2.0(hs). Thanks for your inquiry.
soo nice please tell me for new about anything by my e-mail and i want to know how i can to buy this watch thanks
Seems like a great product. One question: when it turns into video mode, do all lights turn off after blinking three times (like seen in the video)? or does a constant or blinking light stays like in picture mode? Thanks for a quick reply here. Mike [ANKAKA REPLY] The lights will turn off after blinking of course.Thanks for the enquiry.
I CANNOT FIGURE OUT HOW TO DOWNLOAD FILES OR PICTURES,VIDEO TO MY COMPUTER....CAN ANYONE HELP PLEASEï»¿ THANKS [ANKAKA REPLIED]: Hi, this spy watch has a USB port and the package contains a USB cable so that you can download files and pictures, videos to your computer. Just watch the complete video, it shows you how to download. Thank you for yourï»¿ enquiry.
Hey i have a some questions aboutï»¿ this watch: When the battery of the recorder is ended, does the watch still show me the time? Also since it is waterproof 30 meters, am i able to record under water?(without audio of course). [ANKAKA REPLIED]: Hi, the battery of recorder is seperate from the battery of watch so when the battery of the recorder is ended, the watch still runs. Youï»¿ can record when swimming, but this is not a diving watch so don't go too deep when record. Thanks.